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This group\nfocuses on working closely with internal Sales and account management teams as\nwell as external clients, including small businesses and agencies to assist\nwith operational tasks. </font></span><span style=\""color: black;\""><br><font face=\""Calibri\"">\n<span style=\""background: white;\""> </span><br>\n<span style=\""background: white;\"">This position requires balancing the day-to day\nservice/support of customers, while also identifying innovative ways to solve\nproblems upstream identify gaps in processes. </span><br>\n<span style=\""background: white;\""> </span><br>\n<span style=\""background: white;\"">Ideal candidates will be\ncomfortable understanding social media campaigns and supporting bugs\nand invoicing, have an appetite for research and gathering data insights and\nthe ability to use that to evolve client advertising platforms, a high level of\ncomfort working with cross functional partners, and a strong analytical\nmindset. 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font-size: 11pt; font-style: normal; font-weight: normal; margin-top: 0in; margin-bottom: 0pt; mso-list: l1 level1 lfo2;'><span style=\""color: black;\"">E-mail and chat\nsupport experience</span></p></li><li style='color: black; font-family: \""Calibri\"",sans-serif; font-size: 11pt; font-style: normal; font-weight: normal;'><p style='background: white; color: rgb(0, 0, 0); line-height: normal; font-family: \""Calibri\"",sans-serif; font-size: 11pt; font-style: normal; font-weight: normal; margin-top: 0in; margin-bottom: 0pt; mso-list: l1 level1 lfo2;'><span style=\""color: black;\"">Pre-sales experience;\nable to deliver product value proposition</span></p></li><li style='color: black; font-family: \""Calibri\"",sans-serif; font-size: 11pt; font-style: normal; font-weight: normal;'><p style='background: white; color: rgb(0, 0, 0); line-height: normal; font-family: \""Calibri\"",sans-serif; font-size: 11pt; font-style: normal; font-weight: normal; margin-top: 0in; margin-bottom: 0pt; mso-list: l1 level1 lfo2;'><span style=\""color: black;\"">Experience working in\nand with a global organization</span></p></li><li style='color: black; font-family: \""Calibri\"",sans-serif; font-size: 11pt; font-style: normal; font-weight: normal;'><p style='background: white; color: rgb(0, 0, 0); line-height: normal; font-family: \""Calibri\"",sans-serif; font-size: 11pt; font-style: normal; font-weight: normal; margin-top: 0in; margin-bottom: 0pt; mso-list: l1 level1 lfo2;'><span style='mso-fareast-font-family: \""Times New Roman\"";'>Technical\ntrouble shooting</span></p></li></ul><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n\n\n\n\n\n\n\n\n<br></font></p><p style=\""margin: 0in 0in 8pt;\""><span style=\""background: white; color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;\""><font face=\""Calibri\""> </font></span></p><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p><p style=\""margin: 0in 0in 8pt;\""><span style=\""background: white; 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Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at <a Target=\""_Blank\"" href=\""http://www.cognizant.com/\"" style=\""color: #009999;\""> www.cognizant.com </a> or follow us <a Target=\""_Blank\"" href=\""https://twitter.com/Cognizant/\"" style=\""color: #009999;\"">@USJobsCognizant.</a><p><p>Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.</p></p><p>Cognizant is an equal opportunity employer. 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This group\nfocuses on working closely with internal Sales and account management teams as\nwell as external clients, including small businesses and agencies to assist\nwith operational tasks. </font></span><span style=\""color: black;\""><br><font face=\""Calibri\"">\n<span style=\""background: white;\""> </span><br>\n<span style=\""background: white;\"">This position requires balancing the day-to day\nservice/support of customers, while also identifying innovative ways to solve\nproblems upstream identify gaps in processes. </span><br>\n<span style=\""background: white;\""> </span><br>\n<span style=\""background: white;\"">Ideal candidates will be\ncomfortable understanding social media campaigns and supporting bugs\nand invoicing, have an appetite for research and gathering data insights and\nthe ability to use that to evolve client advertising platforms, a high level of\ncomfort working with cross functional partners, and a strong analytical\nmindset. Successful team members have a passion for business success, strong\nattention to detail, analytical problem-solving abilities, and keen eyes for\noperational inefficiencies</span></font></span><span style=\""background: white; color: black; line-height: 107%; font-size: 13.5pt;\""><font face=\""Calibri\"">. </font></span></p><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p><p style=\""margin: 0in 0in 8pt;\""><span style=\""background: white; color: black;\""><font face=\""Calibri\"">Success in this\nposition requires exceptional customer service skills; a willingness to\nexperiment; the ability to thrive in a dynamic, team-focused environment; and a\npassion for helping others achieve results.</font></span></p><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p><p style=\""margin: 0in 0in 8pt;\""><b><font face=\""Calibri\"">Education:</font></b></p><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p><p style=\""margin: 0in 0in 8pt; line-height: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;\""><span style='mso-fareast-font-family: \""Times New Roman\""; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;'><font face=\""Calibri\"">High School\ndegree minimum, College Degree preferred</font></span></p><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p><p style=\""margin: 0in 0in 8pt;\""><b><font face=\""Calibri\"">Minimum Qualifications:</font></b></p><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p><ul type=\""disc\""><font face=\""Times New Roman\"">\n </font><li style=\""margin: 0in 0in 8pt; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\""><span style='mso-fareast-font-family: \""Times New Roman\"";'>3 + years\u2019 experience in\n sales customer service or account management</span></li><font face=\""Times New Roman\"">\n </font><li style=\""margin: 0in 0in 8pt; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\""><span style='mso-fareast-font-family: \""Times New Roman\"";'>Professional customer\n service skills: solutions mindset, helping nature, passion for the\n customer and customer experience</span></li><font face=\""Times New Roman\"">\n </font><li style=\""margin: 0in 0in 8pt; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\""><span style='mso-fareast-font-family: \""Times New Roman\"";'>Fluent in English\n (Written & Oral) and native in Regional language requirement (detailed\n when required)</span></li><font face=\""Times New Roman\"">\n </font><li style=\""margin: 0in 0in 8pt; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\""><span style='mso-fareast-font-family: \""Times New Roman\"";'>Must have exceptional\n experience with business communication</span></li><font face=\""Times New Roman\"">\n </font><li style=\""margin: 0in 0in 8pt; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\""><span style='mso-fareast-font-family: \""Times New Roman\"";'>Client focused and\n solutions oriented; Good problem solving and analytical skills</span></li><font face=\""Times New Roman\"">\n </font><li style=\""margin: 0in 0in 8pt; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\""><span style='mso-fareast-font-family: \""Times New Roman\"";'>Ability to comprehend\n and analyze client situations and apply the right solution</span></li><font face=\""Times New Roman\"">\n </font><li style=\""margin: 0in 0in 8pt; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\""><span style='mso-fareast-font-family: \""Times New Roman\"";'>Ability to collaborate\n and work effectively on a team</span></li><font face=\""Times New Roman\"">\n </font><li style=\""margin: 0in 0in 8pt; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\""><span style='mso-fareast-font-family: \""Times New Roman\"";'>Self-learner interested\n in both the how and the why</span></li><font face=\""Times New Roman\"">\n </font><li style=\""margin: 0in 0in 8pt; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\""><span style='mso-fareast-font-family: \""Times New Roman\"";'>Ability to educate\n customers on policy and product questions</span></li><font face=\""Times New Roman\"">\n </font><li style=\""margin: 0in 0in 8pt; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\""><span style='mso-fareast-font-family: \""Times New Roman\"";'>Ability to prioritize\n effectively according to changing circumstances and manage multiple\n projects while maintaining strict attention to detail</span></li><font face=\""Times New Roman\"">\n </font><li style=\""margin: 0in 0in 8pt; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\""><span style='mso-fareast-font-family: \""Times New Roman\"";'>Ability to follow\n documented processes </span></li><font face=\""Times New Roman\"">\n</font></ul><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p><p style=\""margin: 0in 0in 8pt;\""><font face=\""Calibri\""> <b><span style=\""color: black;\"">Preferred Qualifications:</span></b></font></p><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p><ul style=\""list-style-type: disc; direction: ltr;\""><li style=\""color: black; font-size: 11pt; font-style: normal; font-weight: normal;\""><p style=\""background: white; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; margin-top: 0in; margin-bottom: 0pt; mso-list: l1 level1 lfo2;\""><span style=\""color: black;\"">Experience in online\nadvertising at a major media agency or publisher</span></p></li><li style='color: black; font-family: \""Calibri\"",sans-serif; font-size: 11pt; font-style: normal; font-weight: normal;'><p style='background: white; color: rgb(0, 0, 0); line-height: normal; font-family: \""Calibri\"",sans-serif; font-size: 11pt; font-style: normal; font-weight: normal; margin-top: 0in; margin-bottom: 0pt; mso-list: l1 level1 lfo2;'><span style=\""color: black;\"">E-mail and chat\nsupport experience</span></p></li><li style='color: black; font-family: \""Calibri\"",sans-serif; font-size: 11pt; font-style: normal; font-weight: normal;'><p style='background: white; color: rgb(0, 0, 0); line-height: normal; font-family: \""Calibri\"",sans-serif; font-size: 11pt; font-style: normal; font-weight: normal; margin-top: 0in; margin-bottom: 0pt; mso-list: l1 level1 lfo2;'><span style=\""color: black;\"">Pre-sales experience;\nable to deliver product value proposition</span></p></li><li style='color: black; font-family: \""Calibri\"",sans-serif; font-size: 11pt; font-style: normal; font-weight: normal;'><p style='background: white; color: rgb(0, 0, 0); line-height: normal; font-family: \""Calibri\"",sans-serif; font-size: 11pt; font-style: normal; font-weight: normal; margin-top: 0in; margin-bottom: 0pt; mso-list: l1 level1 lfo2;'><span style=\""color: black;\"">Experience working in\nand with a global organization</span></p></li><li style='color: black; font-family: \""Calibri\"",sans-serif; font-size: 11pt; font-style: normal; font-weight: normal;'><p style='background: white; color: rgb(0, 0, 0); line-height: normal; font-family: \""Calibri\"",sans-serif; font-size: 11pt; font-style: normal; font-weight: normal; margin-top: 0in; margin-bottom: 0pt; mso-list: l1 level1 lfo2;'><span style='mso-fareast-font-family: \""Times New Roman\"";'>Technical\ntrouble shooting</span></p></li></ul><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n\n\n\n\n\n\n\n\n<br></font></p><p style=\""margin: 0in 0in 8pt;\""><span style=\""background: white; color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;\""><font face=\""Calibri\""> </font></span></p><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p><p style=\""margin: 0in 0in 8pt;\""><span style=\""background: white; color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;\""><font face=\""Calibri\""> </font></span></p><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p><p style=\""margin: 0in 0in 8pt;\""><span style=\""background: white; color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;\""><font face=\""Calibri\""> </font></span></p><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p><p style=\""margin: 0in 0in 8pt;\""><span style=\""background: white; color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;\""><font face=\""Calibri\""> </font></span></p><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p></div><p><span style=\""font-weight: bold;\"">Employee Status : </span>Full Time Employee</p><p><span style=\""font-weight: bold;\"">Shift : </span>Day Job</p><p><span style=\""font-weight: bold;\"">Travel : </span>No</p><p><span style=\""font-weight: bold;\"">Job Posting : </span>Oct 17 2020</p><p><p style=\""font-weight: bold; font-family: Arial; font-size: 14px; margin-top: 0px; margin-bottom: 0px\"">About Cognizant</p>Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at <a Target=\""_Blank\"" href=\""http://www.cognizant.com/\"" style=\""color: #009999;\""> www.cognizant.com </a> or follow us <a Target=\""_Blank\"" href=\""https://twitter.com/Cognizant/\"" style=\""color: #009999;\"">@USJobsCognizant.</a><p><p>Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.</p></p><p>Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.</p><p>If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email <a a href=\""mailto:CareersNA2@cognizant.com\"" Target=\""_Blank\"" style=\""color: #009999;\"">CareersNA2@cognizant.com</a> with your request and contact information.</p></p>""},""teaser5"":""Successful team members have a passion for business success, strong attention to detail, analytical problem-solving abilities, and keen eyes for operational inefficiencies. 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Success in this position requires..."",""teaser"":[{""descriptionTeaser"":""3 + years\u2019 experience in sales customer service or account management. Client focused and solutions oriented; Good problem solving and analytical skills. Must have exceptional experience with business communication. Experience in online advertising at a major media agency or publisher. Successful team..."",""cosine_similarity_title"":0.6622153236190513,""model"":""Smart_Highlights_Teaser"",""teaser_length"":300},{""descriptionTeaser"":""Successful team members have a passion for business success, strong attention to detail, analytical problem-solving abilities, and keen eyes for operational inefficiencies. Success in this position requires exceptional customer service skills; a willingness to experiment; the ability to thrive in a..."",""cosine_similarity_title"":0.5219799242731701,""model"":""Page_Rank_teaser"",""teaser_length"":300},{""descriptionTeaser"":""3 + years\u2019 experience in sales customer service or account management. Client focused and solutions oriented; Good problem solving and analytical skills. Must have exceptional experience with business communication. Experience in online advertising at a major media agency or publisher. 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This group focuses on working closely with internal Sales and account management teams as well as external clients, including small businesses and agencies to assist with operational tasks. This position requires balancing the day-to day service/support of customers, while also identifying innovative ways to solve problems upstream identify gaps in processes. Ideal candidates will be comfortable understanding social media campaigns and supporting bugs and invoicing, have an appetite for research and gathering data insights and the ability to use that to evolve client advertising platforms, a high level of comfort working with cross functional partners, and a strong analytical mindset. Successful team members have a passion for business success, strong attention to detail, analytical problem-solving abilities, and keen eyes for operational inefficiencies. Success in this position requires exceptional customer service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others achieve results. Education. High School degree minimum, College Degree preferred. Minimum Qualifications. 3 + years\u2019 experience in sales customer service or account management. Professional customer service skills: solutions mindset, helping nature, passion for the customer and customer experience. Fluent in English (Written & Oral) and native in Regional language requirement (detailed when required). Must have exceptional experience with business communication. Client focused and solutions oriented; Good problem solving and analytical skills. Ability to comprehend and analyze client situations and apply the right solution. Ability to collaborate and work effectively on a team. Self-learner interested in both the how and the why. Ability to educate customers on policy and product questions. Ability to prioritize effectively according to changing circumstances and manage multiple projects while maintaining strict attention to detail. Ability to follow documented processes . Preferred Qualifications. Experience in online advertising at a major media agency or publisher. E-mail and chat support experience. Pre-sales experience; able to deliver product value proposition. Experience working in and with a global organization. Technical trouble shooting. Employee Status : Full Time Employee. Shift : Day Job. Travel : No. Job Posting : Oct 17 2020. About Cognizant. Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information. 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This position requires balancing the day-to day service/support of customers, while also identifying innovative ways to solve problems upstream identify gaps in processes. Ideal candidates will be comfortable understanding social media campaigns and supporting bugs and invoicing, have an appetite for research and gathering data insights and the ability to use that to evolve client advertising platforms, a high level of comfort working with cross functional partners, and a strong analytical mindset. Successful team members have a passion for business success, strong attention to detail, analytical problem-solving abilities, and keen eyes for operational inefficiencies. Success in this position requires exceptional customer service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others achieve results. Professional customer service skills: solutions mindset, helping nature, passion for the customer and customer experience. Must have exceptional experience with business communication. Client focused and solutions oriented; Good problem solving and analytical skills. Ability to comprehend and analyze client situations and apply the right solution. Ability to collaborate and work effectively on a team. Self-learner interested in both the how and the why. Ability to educate customers on policy and product questions. Ability to prioritize effectively according to changing circumstances and manage multiple projects while maintaining strict attention to detail. Pre-sales experience; able to deliver product value proposition. Experience working in and with a global organization. High School degree minimum, College Degree preferred. 3 + years\u2019 experience in sales customer service or account management. Fluent in English (Written & Oral) and native in Regional language requirement ( Ability to follow documented processes . Experience in online advertising at a major media agency or publisher. ""},""ml_Description"":""This group focuses on working closely with internal Sales and account management teams as well as external clients, including small businesses and agencies to assist with operational tasks. This position requires balancing the day-to day service/support of customers, while also identifying innovative ways to solve problems upstream identify gaps in processes. Ideal candidates will be comfortable understanding social media campaigns and supporting bugs and invoicing, have an appetite for research and gathering data insights and the ability to use that to evolve client advertising platforms, a high level of comfort working with cross functional partners, and a strong analytical mindset. Successful team members have a passion for business success, strong attention to detail, analytical problem-solving abilities, and keen eyes for operational inefficiencies. Success in this position requires exceptional customer service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others achieve results. Professional customer service skills: solutions mindset, helping nature, passion for the customer and customer experience. Must have exceptional experience with business communication. Client focused and solutions oriented; Good problem solving and analytical skills. Ability to comprehend and analyze client situations and apply the right solution. Ability to collaborate and work effectively on a team. Self-learner interested in both the how and the why. Ability to educate customers on policy and product questions. 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This group\nfocuses on working closely with internal Sales and account management teams as\nwell as external clients, including small businesses and agencies to assist\nwith operational tasks. </font></span><span style=\""color: black;\""><br><font face=\""Calibri\"">\n<span style=\""background: white;\""> </span><br>\n<span style=\""background: white;\"">This position requires balancing the day-to day\nservice/support of customers, while also identifying innovative ways to solve\nproblems upstream identify gaps in processes. </span><br>\n<span style=\""background: white;\""> </span><br>\n<span style=\""background: white;\"">Ideal candidates will be\ncomfortable understanding social media campaigns and supporting bugs\nand invoicing, have an appetite for research and gathering data insights and\nthe ability to use that to evolve client advertising platforms, a high level of\ncomfort working with cross functional partners, and a strong analytical\nmindset. Successful team members have a passion for business success, strong\nattention to detail, analytical problem-solving abilities, and keen eyes for\noperational inefficiencies</span></font></span><span style=\""background: white; color: black; line-height: 107%; font-size: 13.5pt;\""><font face=\""Calibri\"">. </font></span></p><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p><p style=\""margin: 0in 0in 8pt;\""><span style=\""background: white; color: black;\""><font face=\""Calibri\"">Success in this\nposition requires exceptional customer service skills; a willingness to\nexperiment; the ability to thrive in a dynamic, team-focused environment; and a\npassion for helping others achieve results.</font></span></p><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p><p style=\""margin: 0in 0in 8pt;\""><b><font face=\""Calibri\"">Education:</font></b></p><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p><p style=\""margin: 0in 0in 8pt; line-height: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto;\""><span style='mso-fareast-font-family: \""Times New Roman\""; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;'><font face=\""Calibri\"">High School\ndegree minimum, College Degree preferred</font></span></p><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p><p style=\""margin: 0in 0in 8pt;\""><b><font face=\""Calibri\"">Minimum Qualifications:</font></b></p><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p><ul type=\""disc\""><font face=\""Times New Roman\"">\n </font><li style=\""margin: 0in 0in 8pt; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\""><span style='mso-fareast-font-family: \""Times New Roman\"";'>3 + years\u2019 experience in\n sales customer service or account management</span></li><font face=\""Times New Roman\"">\n </font><li style=\""margin: 0in 0in 8pt; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\""><span style='mso-fareast-font-family: \""Times New Roman\"";'>Professional customer\n service skills: solutions mindset, helping nature, passion for the\n customer and customer experience</span></li><font face=\""Times New Roman\"">\n </font><li style=\""margin: 0in 0in 8pt; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\""><span style='mso-fareast-font-family: \""Times New Roman\"";'>Fluent in English\n (Written & Oral) and native in Regional language requirement (detailed\n when required)</span></li><font face=\""Times New Roman\"">\n </font><li style=\""margin: 0in 0in 8pt; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\""><span style='mso-fareast-font-family: \""Times New Roman\"";'>Must have exceptional\n experience with business communication</span></li><font face=\""Times New Roman\"">\n </font><li style=\""margin: 0in 0in 8pt; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\""><span style='mso-fareast-font-family: \""Times New Roman\"";'>Client focused and\n solutions oriented; Good problem solving and analytical skills</span></li><font face=\""Times New Roman\"">\n </font><li style=\""margin: 0in 0in 8pt; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\""><span style='mso-fareast-font-family: \""Times New Roman\"";'>Ability to comprehend\n and analyze client situations and apply the right solution</span></li><font face=\""Times New Roman\"">\n </font><li style=\""margin: 0in 0in 8pt; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\""><span style='mso-fareast-font-family: \""Times New Roman\"";'>Ability to collaborate\n and work effectively on a team</span></li><font face=\""Times New Roman\"">\n </font><li style=\""margin: 0in 0in 8pt; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\""><span style='mso-fareast-font-family: \""Times New Roman\"";'>Self-learner interested\n in both the how and the why</span></li><font face=\""Times New Roman\"">\n </font><li style=\""margin: 0in 0in 8pt; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\""><span style='mso-fareast-font-family: \""Times New Roman\"";'>Ability to educate\n customers on policy and product questions</span></li><font face=\""Times New Roman\"">\n </font><li style=\""margin: 0in 0in 8pt; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\""><span style='mso-fareast-font-family: \""Times New Roman\"";'>Ability to prioritize\n effectively according to changing circumstances and manage multiple\n projects while maintaining strict attention to detail</span></li><font face=\""Times New Roman\"">\n </font><li style=\""margin: 0in 0in 8pt; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list .5in;\""><span style='mso-fareast-font-family: \""Times New Roman\"";'>Ability to follow\n documented processes </span></li><font face=\""Times New Roman\"">\n</font></ul><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p><p style=\""margin: 0in 0in 8pt;\""><font face=\""Calibri\""> <b><span style=\""color: black;\"">Preferred Qualifications:</span></b></font></p><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p><ul style=\""list-style-type: disc; direction: ltr;\""><li style=\""color: black; font-size: 11pt; font-style: normal; font-weight: normal;\""><p style=\""background: white; color: rgb(0, 0, 0); line-height: normal; font-size: 11pt; font-style: normal; font-weight: normal; margin-top: 0in; margin-bottom: 0pt; mso-list: l1 level1 lfo2;\""><span style=\""color: black;\"">Experience in online\nadvertising at a major media agency or publisher</span></p></li><li style='color: black; font-family: \""Calibri\"",sans-serif; font-size: 11pt; font-style: normal; font-weight: normal;'><p style='background: white; color: rgb(0, 0, 0); line-height: normal; font-family: \""Calibri\"",sans-serif; font-size: 11pt; font-style: normal; font-weight: normal; margin-top: 0in; margin-bottom: 0pt; mso-list: l1 level1 lfo2;'><span style=\""color: black;\"">E-mail and chat\nsupport experience</span></p></li><li style='color: black; font-family: \""Calibri\"",sans-serif; font-size: 11pt; font-style: normal; font-weight: normal;'><p style='background: white; color: rgb(0, 0, 0); line-height: normal; font-family: \""Calibri\"",sans-serif; font-size: 11pt; font-style: normal; font-weight: normal; margin-top: 0in; margin-bottom: 0pt; mso-list: l1 level1 lfo2;'><span style=\""color: black;\"">Pre-sales experience;\nable to deliver product value proposition</span></p></li><li style='color: black; font-family: \""Calibri\"",sans-serif; font-size: 11pt; font-style: normal; font-weight: normal;'><p style='background: white; color: rgb(0, 0, 0); line-height: normal; font-family: \""Calibri\"",sans-serif; font-size: 11pt; font-style: normal; font-weight: normal; margin-top: 0in; margin-bottom: 0pt; mso-list: l1 level1 lfo2;'><span style=\""color: black;\"">Experience working in\nand with a global organization</span></p></li><li style='color: black; font-family: \""Calibri\"",sans-serif; font-size: 11pt; font-style: normal; font-weight: normal;'><p style='background: white; color: rgb(0, 0, 0); line-height: normal; font-family: \""Calibri\"",sans-serif; font-size: 11pt; font-style: normal; font-weight: normal; margin-top: 0in; margin-bottom: 0pt; mso-list: l1 level1 lfo2;'><span style='mso-fareast-font-family: \""Times New Roman\"";'>Technical\ntrouble shooting</span></p></li></ul><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n\n\n\n\n\n\n\n\n<br></font></p><p style=\""margin: 0in 0in 8pt;\""><span style=\""background: white; color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;\""><font face=\""Calibri\""> </font></span></p><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p><p style=\""margin: 0in 0in 8pt;\""><span style=\""background: white; color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;\""><font face=\""Calibri\""> </font></span></p><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p><p style=\""margin: 0in 0in 8pt;\""><span style=\""background: white; color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;\""><font face=\""Calibri\""> </font></span></p><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p><p style=\""margin: 0in 0in 8pt;\""><span style=\""background: white; color: black; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;\""><font face=\""Calibri\""> </font></span></p><p style=\""margin-top: 0px; margin-bottom: 0px;\""><font face=\""Times New Roman\"">\n\n<br></font></p></div><p><span style=\""font-weight: bold;\"">Employee Status : </span>Full Time Employee</p><p><span style=\""font-weight: bold;\"">Shift : </span>Day Job</p><p><span style=\""font-weight: bold;\"">Travel : </span>No</p><p><span style=\""font-weight: bold;\"">Job Posting : </span>Oct 17 2020</p><p><p style=\""font-weight: bold; font-family: Arial; font-size: 14px; margin-top: 0px; margin-bottom: 0px\"">About Cognizant</p>Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at <a Target=\""_Blank\"" href=\""http://www.cognizant.com/\"" style=\""color: #009999;\""> www.cognizant.com </a> or follow us <a Target=\""_Blank\"" href=\""https://twitter.com/Cognizant/\"" style=\""color: #009999;\"">@USJobsCognizant.</a><p><p>Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.</p></p><p>Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.</p><p>If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email <a a href=\""mailto:CareersNA2@cognizant.com\"" Target=\""_Blank\"" style=\""color: #009999;\"">CareersNA2@cognizant.com</a> with your request and contact information.</p></p>"",""locale"":""en_NA"",""title"":""Media Operations Analyst"",""jobSeqNo"":""COGNGLOBAL00039368911"",""postedDate"":""2020-10-17T16:00:06.738Z"",""postingStatus"":""posted"",""ml_highlight"":""Success in this position requires exceptional customer service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others achieve..."",""jobBoardName"":""Phenom Career Site & Referral ( Germany not applicable)"",""dateCreated"":""2020-10-17T15:15:06.000Z"",""ml_role"":null,""recAsstd"":""765390"",""targetStartDate"":""2020-10-11T00:00:00.000Z"",""soMarkedforRecrtDate"":""2020-10-08T00:00:00.000Z"",""company"":""Cognizant United States"",""cityStateCountry"":""Mountain View, California, United States"",""track"":""BBPS88TS8888-Technical Support"",""visibilitySiteType"":[""external"",""internal"",""professionals""],""empReferralBonus"":""0.0"",""ml_jobExperience"":null,""reqDeptDescr"":""Technology"",""parentRefNum"":""COGNGLOBAL"",""schedule"":""Full-time"",""jobVisibility"":[""external"",""internal""],""recruiterEmail"":""Anne.Ngo@cognizant.com"",""ml_filtered_Skills"":null,""compareHashKey"":""67a694d5d71a6e4c2dbb5c8888bb51d11894fd13c4c73e9ecde8917b02b522624fc502eca960b877dedfa2fe60ced27135ad66d89a6f42e0ec5b347571ce94e8"",""isCritical"":false,""location"":""Mountain View, California, United States"",""cityCountry"":""Mountain View, United States"",""category"":""Business Processes"",""mapQueryLocation"":""Mountain View, California, United States""},""isMultiLocationEnabled"":false},""eid"":""5f8c94d10c769200153503dc""},""flashParams"":{}}; phApp.experimentData = {}; phApp.inlinePreview = false;phApp.pxSegmentState = 'stranger';; phApp.sessionParams = {""pxSegmentState"":""stranger"",""csrfToken"":""30760bd2fc1f411a810948652f456c62""}; /*-->*/";
